To my surprise, I received a call from the UK Department of Health and Social Care last week. They wished to thank me for notifying the department about the “NHS” trademark infringement by Nordic Health Sprays aka Pohjoismaiden Terveyssuihkeet Oy. I had nearly forgotten that I copied a text and, as required, my phone number into a government contact formular some weeks ago.
The NHS logo must be used in support of its “core principles and values”. The UK National Health System is a very trusted brand, which stands for (examples) “quality of care, …safety, confidentiality, professional and managerial integrity, accountability” and so on.
Selling questionable supplements and magnesium sprays does obviously conflict with these values. The finnish company received a cease-and-desist order, and acted immediately to avoid compensation claims. It has not filed balances since 2016; a 5-digit claim could pose a real threat.
Its website misused several brands. Before…
The original manufacturer of the magnesium products distributed by Nordic Health Sprays, BetterYou Ltd from the UK, also had to remove the NHS logo. Visitors would get the impression, that the NHS somehow stands behind the “Backed by Science” line.
Other institutional logos are still there, to milk some confidence for the flimsy magnesium health claims. Supplements and other OTC “health products” are typically marketed with such illegal or unethical methods.
I would never try to take them on systematically, because it’s a complete waste of time. One busted lie is soon replaced by another. That was just a demonstration and the result of a 5 minutes effort.